Munsit for Government
Understand every citizen. In their own dialect.
Citizens call in Emirati, Saudi, Egyptian, or any of 25+ dialects. Munsit understands them and replies in Arabic with a clean written record every time.
Trusted by 250+ companies and government agencies
Most voice AI was built for English.
Your callers speak Arabic.
People call in the dialect they speak at home. Official replies need formal Arabic. Most AI tools get both wrong. Munsit doesn’t.
شلونك؟ كل شي تمام؟
shlōnak? kill shay tamām?مرحباً بكم في الخدمة الحكومية الرقمية
marḥaban bikum fī l-khidma l-ḥukūmiyya r-raqmiyyaحابب أعمل update على الـ ticket
ḥābib aʿmil update ʿala il-ticketOur cloud, your cloud, your servers or the device.
Same models, same API, in all four. UAE or KSA endpoint on request. On your servers or on a device: the audio goes nowhere.
- Cloud APIFastest path to production
- Residency
- UAE or KSA endpoint on request
- Runs on
- Managed, shared capacity
- Latency
- Internet round-trip, in-region
- Sovereign cloud or VPCControl without on-prem complexity
- Residency
- Your sovereign cloud or VPC
- Runs on
- Your own dedicated capacity
- Latency
- In-region, inside your network
- On-premisesAir-gapped, highest-trust workloads
- Residency
- On your servers: the audio goes nowhere
- Runs on
- Docker or Kubernetes
- Latency
- Your LAN, zero external calls
- On-deviceAudio never leaves the device
- Residency
- On the device: the audio goes nowhere
- Runs on
- iOS, Android and Linux SDKs
- Latency
- No server round-trip
| Cloud APIFastest path to production | Sovereign cloud or VPCControl without on-prem complexity | On-premisesAir-gapped, highest-trust workloads | On-deviceAudio never leaves the device | |
|---|---|---|---|---|
| Residency | UAE or KSA endpoint on request | Your sovereign cloud or VPC | On your servers: the audio goes nowhere | On the device: the audio goes nowhere |
| Runs on | Managed, shared capacity | Your own dedicated capacity | Docker or Kubernetes | iOS, Android and Linux SDKs |
| Latency | Internet round-trip, in-region | In-region, inside your network | Your LAN, zero external calls | No server round-trip |
Replace the speech node in your LiveKit, Pipecat or VAPI pipeline. Two lines. The rest of your stack stays.
What governments run on Munsit
Six places Arabic voice already runs in government work, from the hotline to the field.
Citizen hotlines & 24/7 assistantsAnswers calls in any dialect, books appointments, and sends your team a written summary.
Smart counters, kiosks & service robotsPublic kiosks and robots that listen and speak Emirati Arabic. Everything runs on the device.
Sessions, committees & official recordsTurns hearings and majlis sessions into verbatim records: who said what, decisions, action items.
Media monitoring & public communicationsTranscribes broadcast, radio, and recorded calls, then makes them searchable with sentiment.
Accessible services for every citizenCitizens who can’t type or see can just speak. Munsit adds full diacritics so screen readers work.
Field operations & inspectionsInspectors describe what they see in their own dialect. The report is ready before they drive back.- 18%
- average WER, #1 on six Arabic benchmarks
- 25+
- Arabic dialects, plus Arabic–English code-switching
- 250+
- companies and government agencies
- 300,000
- people use Munsit
What government teams say.
Data residency inside the UAE was our first requirement, not our tenth. This was the only Arabic voice platform that met it on our terms.
Our robots had to understand and speak natural Emirati Arabic. Every global model failed that test. This one passed.
Common Questions
The questions from every government evaluation, answered on the page rather than behind a form.
Can it run entirely on our servers?
Yes. Managed cloud, sovereign cloud or VPC, and full on-premises deployment inside your network perimeter. The same models run across all three, and you can change deployment model without rewriting your integration.
Compare the four modesWhere does the audio go?
On cloud: the region you choose, UAE or KSA. On your servers or on a device: nowhere.
Are you compliant with UAE and international regulations?
SOC 2, ISO 27001, GDPR and HIPAA compliant. NDA and DPA signed before any pilot starts. Every policy is on our Trust Center.
How accurate is it on our citizens' dialects?
Ranked first on the public Arabic benchmark across six datasets. Then we test on your own recorded calls during the pilot, so the number you trust is yours.
Can it learn our ministry's terminology?
Yes. Optional tuning on your domain, deployed wherever the base model runs.
Who builds this, and who supports it?
CNTXT AI. The engineers who build the models run your deployment.
Bring sovereign Arabic voice AI
to your citizens.
Talk to the team that builds it. We walk your security reviewers through residency, audit, and deployment before anyone signs anything.